Novus - Open Ticket

Opening a technical support ticket

See here how to open a ticket

Contact

Phone Number

Country

Company Name

Request Type

Product

Subject

Description (Please describe the problem in as much detail as possible, this way, technical support will be able to quickly understand the problem and propose solutions or provide information that leads to a solution to the problem)

Attachments Limit of 20 MB per file - The sum of 3 attachments cannot exceed 20 MB (jpg, gif, png, pdf, xlsx, docx, pptx, mp4, avi, mp3, mp4a, zip, rar)

CALL SENT SUCCESSFULLY

YOUR TICKET OPENING REQUEST HAS BEEN SUCCESSFULLY RECEIVED.

PLEASE BE AWARE THAT NOVUS WILL BE ON COLLECTIVE VACATION FROM DECEMBER 24, 2024, TO JANUARY 5, 2025. DURING THIS PERIOD, OUR SUPPORT TEAM WILL NOT BE AVAILABLE TO ASSIST YOU.

NORMAL OPERATIONS WILL RESUME ON JANUARY 6, 2025, AND A TECHNICIAN WILL REVIEW YOUR REQUEST PROMPTLY THEREAFTER.

THANK YOU FOR YOUR UNDERSTANDING AS WE TAKE THIS BREAK. WE APPRECIATE YOUR COMMUNICATION WITH NOVUS.