CALL SENT SUCCESSFULLY
YOUR TICKET OPENING REQUEST HAS BEEN SUCCESSFULLY RECEIVED.
PLEASE BE AWARE THAT NOVUS WILL BE ON COLLECTIVE VACATION FROM DECEMBER 20, 2025, TO JANUARY 4, 2026. DURING THIS PERIOD, OUR SUPPORT TEAM WILL NOT BE AVAILABLE TO ASSIST YOU.
NORMAL OPERATIONS WILL RESUME ON JANUARY 5, 2026, AND A TECHNICIAN WILL REVIEW YOUR REQUEST PROMPTLY THEREAFTER.
DURING THIS PERIOD, FEEL FREE TO USE THE BETA VERSION OF OUR CHATBOT THROUGH WHATSAPP +555198718531 OR WEBCHAT HTTPS://CHAT.ZENVIA.COM/BOT/C3DFD82645DE4E6481B7CC9ADB59C6DA
THANK YOU FOR YOUR UNDERSTANDING AS WE TAKE THIS BREAK. WE APPRECIATE YOUR COMMUNICATION WITH NOVUS.